shield Privacy Policy

PRIVACY POLICY

Last Updated: 21 September 2026

Grow My Business ("GMB", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how Grow My Business collects, uses, stores, processes and protects information when you visit our website, submit an enquiry, interact with our advertisements, communicate with us, schedule a consultation, or use our services.

By using our website or voluntarily submitting your information to us, you acknowledge that you have read and understood this Privacy Policy.

1. About Grow My Business

Grow My Business is a proprietorship business providing business growth, marketing, revenue optimisation, consulting, systems and related services to restaurants, cafés, QSRs and other food businesses.

Business Name: Grow My Business (GMB)
Business Structure: Proprietorship
Registered/Business Address:
5/30 C, Chittaranjan Colony,
PO+PS: Jadavpur, Kolkata – 700032,
West Bengal, India
Email: admin@growmybusiness.in
Phone: +91 79807 97541

For privacy-related questions or requests, you may contact us using the above details.

2. Information We Collect

When you interact with GMB, we may collect the following information:

Information you provide directly
Depending on how you interact with us, this may include:

  • Full name
  • Phone number / WhatsApp number
  • Business name
  • Approximate or stated monthly business revenue
  • Marketing spend

We only request information that is reasonably relevant to understanding your business and determining whether our services may be appropriate for you.

Payment information
If you purchase a GMB service or program, payments may be processed through third-party payment service providers such as Razorpay.

We do not intend to store your complete debit card, credit card, banking or payment credentials on our own systems. Payment information may be collected and processed directly by the relevant payment service provider according to its own privacy policy and terms.

3. How We Collect Information

We may collect information through:

  • Our website and website forms
  • Facebook/Meta Lead Forms
  • WhatsApp communications
  • Consultation or discovery forms
  • Calendly scheduling
  • Direct communications with GMB
  • Payment transactions
  • Other forms or communication channels operated by GMB

4. Information Collected Through Advertising and Tracking Technologies

GMB may use advertising and analytics technologies, including the Meta Pixel, to understand website activity, measure advertising performance, improve campaigns and understand how visitors interact with our website.

These technologies may collect information such as browser/device information, pages visited, interactions with advertisements and other technical or usage information.

We may also receive information through Meta/Facebook when you voluntarily submit a lead form or interact with our advertisements.

Third-party platforms such as Meta may process information according to their own privacy policies and terms.

5. Why We Use Your Information

We may process your information for purposes including:

  • Responding to enquiries.
  • Understanding your business requirements.
  • Assessing whether GMB's services may be suitable for your business.
  • Scheduling consultations or calls.
  • Providing requested information about our programs and services.
  • Communicating with you regarding your enquiry.
  • Following up on enquiries.
  • Providing and managing services you purchase.
  • Processing payments.
  • Maintaining business and transaction records.
  • Improving our website, services and marketing.
  • Measuring advertising and campaign performance.
  • Sending relevant marketing communications where permitted and where you have provided the appropriate consent or otherwise where permitted by applicable law.
  • Protecting our business, website, systems and users.
  • Complying with applicable legal, regulatory and accounting requirements.

6. Business Information

Some information requested by GMB, such as monthly revenue and marketing spend, relates to your business rather than being necessary to identify you personally.

We may use such information to:

  • Understand your business situation;
  • Determine whether our services are appropriate;
  • Conduct qualification;
  • Prepare for consultation;
  • Develop recommendations;
  • Improve our marketing and service delivery.

You should not submit confidential information, trade secrets, passwords, financial account credentials or other sensitive information through our website forms unless specifically requested through an appropriate secure process.

7. WhatsApp Communications

If you provide your phone/WhatsApp number, GMB may use WhatsApp to communicate with you regarding your enquiry, consultation, services, updates, educational material, offers or other relevant communications.

Where required, appropriate consent will be obtained.

You may request that we stop sending promotional communications by contacting us at: admin@growmybusiness.in

You may also use the available opt-out functionality provided in the relevant communication channel.

8. Third-Party Service Providers

GMB may use third-party service providers to operate and deliver parts of its business.

These may include:

  • Meta/Facebook — advertising and lead generation
  • WhatsApp — communications
  • Google Sheets — internal CRM and lead management
  • Calendly — appointment scheduling
  • Razorpay — payment processing

These providers may process information according to their own terms, privacy policies and applicable legal obligations.

GMB does not sell your personal information to third parties.

9. Internal Access to Information

Access to personal information will be limited to persons who reasonably require such information for legitimate business purposes, including handling enquiries, consultations, sales, service delivery, administration and customer support.

We take reasonable measures to prevent unauthorised access, misuse, alteration, disclosure or loss of personal information.

However, no electronic storage or transmission system can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Responding to and managing enquiries;
  • Maintaining business records;
  • Providing services;
  • Resolving disputes;
  • Meeting accounting, tax, legal or regulatory obligations;
  • Protecting our legitimate business interests.

When information is no longer reasonably required and there is no legal or legitimate reason to retain it, we may delete or anonymise it.

11. Your Privacy Rights

Subject to applicable law and the provisions that are in force from time to time, you may have rights relating to your personal data, including rights to:

  • Request information about personal data being processed by us;
  • Request correction of inaccurate or incomplete information;
  • Request deletion/erasure where applicable;
  • Withdraw consent where processing is based on consent;
  • Raise a grievance regarding processing of your personal data;
  • Exercise other rights available to you under applicable data-protection law.

To exercise a privacy-related right or raise a concern, contact: admin@growmybusiness.in

We may need to verify your identity before acting on a request.

12. Withdrawal of Consent

Where we process personal data based on your consent, you may withdraw that consent by contacting us.

Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Withdrawal may also mean that we are unable to provide certain services, communications or functionality that depend on that information.

13. Cookies and Similar Technologies

Our website may use cookies, pixels, tags and similar technologies to:

  • Make the website function properly;
  • Understand website usage;
  • Measure advertising performance;
  • Improve user experience;
  • Support marketing and remarketing activities where applicable.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

14. Links to Third-Party Websites

Our website may contain links to third-party websites or services.

GMB is not responsible for the privacy practices, content, security or policies of third-party websites.

You should review the privacy policy of any third-party website before providing information to it.

15. Children's Privacy

Our services are intended for adults and business owners/professionals.

We do not knowingly seek to collect personal information from children.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable law.

The updated version will be published on this page with a revised "Last Updated" date.

17. Contact Us

For questions, requests, complaints or concerns regarding this Privacy Policy or your personal information:

Grow My Business (GMB)
5/30 C, Chittaranjan Colony
PO+PS: Jadavpur
Kolkata – 700032
West Bengal, India
Email: admin@growmybusiness.in
Phone: +91 79807 97541

© 2026 Grow My Business. All rights reserved.